Monday, August 17, 2020

Phonepe Customer Care Number | Helpline Number | Toll Free

 Phonepe Customer Care – Phonepe app is one the fastest growing digital wallet and e-commerce payment System Company in India. Phonepe provide 24*7 support to all of its user across all over the India. We have a created a list of all Phonepe customer care number for any kind of help related to its services.

The app available in 11 Indian languages and offers services like mobile recharges, movies ticket booking, travel and event bookings, utility bill payments, DTH recharge, user can also send and receive money etc. Phone Pay app has become the primary way for most of the users to transfer money to someone, make or accept payment, bill payments, recharges, shopping and a lot more.

Phonepe Helpline Number - 0124-6789-345

Phone Customer Care Email Id - support@phonepe.com

Phone Pay Email Id (Security related queries) - payments-fraud@phonepe.com

Business Support Email Id - business@phonepe.com

Phonepe contact number is available to help you 24*7 and the helpline number is currently available in English and Hindi. In case you need further assistance related to Phonepe services, you can register your issue with Phonepe app or website and their support team will try to resolve your issue on priority.

5 Common Reasons to Contact Phonepe Customer Support Number

  • 1.      Fraud transaction done
  • 2.       UPI Transaction failed but payment deducted from your account
  • 3.       Forgot your UPI Pin and unable to restore the UPI pin
  • 4.       Problem in using Phonepe app
  • 5.       Not able to make payments

Read More - Paytm Customer Support No 

Phonepe Toll Free Number

There is a customer care number for complaints related to PhonePe, but it is not tollfree, that is, you have to pay the call charge depending upon your network operators. However, nowadays most people have the facility of unlimited calls so they will not have any problem.

You can call 0124-6789-345 to complain about phone pay related problems. On calling, the customer care executive will ask you for your phone number and transaction number. If you give this information, then it will try to solve the problem further.

Report to Grievance Officer

It is possible that PhonePe's customer care cannot solve your problem. In such a situation, you can forward your complaint to the PhonePe officials. But before proceeding further, understand that if the matter is related to refund of money and your refund has been approved it may take up to 10 days. So be patient. It takes longer in some cases. In such a situation, if PhonePe Customer Care informs beforehand, then there is no need to pursue the complaint.

If your problem is not resolved with support tickets, emails and calls, write an email to grievance officer at Grievances@phonepe.com

This mail should contain the following information.

Your Name

Your Registered Mobile Number

Ticket Number of Initial Complaint

Why are you not satisfied with the response of Customer Care?

You will get reply within 24 hours and PhonePe claims that the problem will also be resolved within 2 days.

Phonepe Registered Address

Address - Phonepe Private Limited,

A-41, Second Floor, Mohan Co-operative Industrial Area,

South Delhi, New Delhi, India

Pin Code -110044

Mailing Address

Ashford Park View Site No 9,

Industrial Layout, Koramangala

3rd Block, 80 Ft Road,

Bangalore, India

Pin No - 560034.

Important Links

Official website - https://www.phonepe.com/

Facebook - https://www.facebook.com/OfficialPhonePe/

Twitter - https://twitter.com/PhonePe_?lang=en

LinkedIn - https://www.linkedin.com/company/phonepe-internet/

 

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