Monday, August 17, 2020

Mobikwik Customer Care Number | Toll Free | Helpline No | CEO Email Id

Mobikwik customer care – Mobikwik app is digital wallet and mobile phone based payment System Company in India. The Company provide 24*7 support to all of its user across all over the India. We have a created a list of all Mobikwik customer care number for any kind of help related to its services.

Mobikwik offers services like mobile recharges, movies ticket booking, travel and event bookings, utility bill payments, DTH recharge, user can also send and receive money etc. App is mostly used to transfer money to someone, make or accept payment, bill payments, recharges, shopping and a lot more.

Mobikwik Customer Care Number

The company provide customer support facility for effective resolution and customer satisfaction (8 am to 11 pm Monday to Saturday)

Customer care no - 011-61266390 (Monday to Saturday 9:00 AM to 8 PM)

Customer support link - Helpdesk

Different Ways to Block and Report Unauthorized transaction on Mobikwik Wallet

Customer care report or block unauthorized transaction via call or Mobikwik website or app.

Report via call

Mobikwik customer care number 24 hours - 011-61265656

Report via MobiKwik Website or App

Visit https://www.mobikwik.com/help or Help Section of your MobiKwik App and choose Report Fraud option as shown in screenshot below. Click on the choose report option.

You will see two options on the screen (Wallet Fraud and Card Fraud). Please select the appropriate fraud type option and fill in the required details on the form and click on Create Ticket.

Write down the Ticket Id generated for future reference or communication with investigation officer.

*Note – For quick assistance on unauthorized transaction, please keep the transaction details (Order Id, Transaction date and time, amount) with you.

Mobikwik Customer Care Email Id

Fraud Alert - fraudalerts@mobikwik.com

Unauthorized Transaction - risk@mobikwik.com

Business Alliances & Inquires - partners@mobikwik.com

Nodal Officer - Nodal@MobiKwik.com

Read More - Phonepe Customer Care No | Paytm Helpline No

Report to Grievance Redressal Committee

If you are not satisfied with the resolution provided by customer support team. In such situation, please feel free to forward your complaint to grievance redressal committee.

The committee consist of three escalation levels

Level 1

Write to Mobikwik customer support team via Helpdesk Link

Response Time – Seven Business days

Level 2

Write to Assistant Nodal Officer – Badal Verma

Address - ONE MOBIKWIK SYSTEMS PRIVATE LIMITED.

Good Earth Business Bay - #601, 6th Floor, Sector 58, Gurugram, Haryana

Pin No - 122101

Response Time: 15 Business Days

Level 3

Write to Nodal Officer - Rohit Shadeja

Mobikwik Helpline Number - 011-61266390 (Monday to Friday 10:00 am to 7:00 pm)

Mobikwik email id - Nodal@MobiKwik.com

Response Time – 30 Business Days

Mobikwik Toll Free Number

There is a customer care number for complaints related to Mobikwik services, but it is not toll-free, i.e., you have to pay the call charge depending upon your network operators. However, nowadays most people have the facility of unlimited calls so they will not have any problem.

5 Common Reasons to Contact Mobikwik Customer Support Number

1.       Report or Block Fraud transaction

2.       Transaction failed but payment deducted from your account

3.       Forgot your UPI Pin and unable to restore the UPI pin

4.       Problem in using Mobikwik app

5.       Not able to make payments


Registered Office Address Details

Add - Good Earth Business Bay – #601, 6th Floor,

Sector 58, Gurugram, Haryana, India.

Pin Code -122101

Contact Number - 011-61266390

Official Website - Mobikwik


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mobikwik ceo email id

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